IMPORTANT CUSTOMER ALERT
Beware of Imitation Websites
We have been made aware of imitation websites that are copying our product photos, product listings, branding, and overall website appearance in an attempt to look identical to 18650BatteryStore.com. These websites are not affiliated with us and should not be trusted.
HOW TO PROTECT YOURSELFReport a suspicious website
Unsure whether a website, quote or invoice is ours? Email support@18650batterystore.com or call 1-800-547-3050 (Monday to Friday, 9 AM to 5 PM Eastern) or text 1-833-419-2192.
Official website: 18650BatteryStore.com
- IMITATION WEBSITES ARE NOT AFFILIATED WITH US
- VERIFY THE WEBSITE BEFORE YOU PAY
- BE CAUTIOUS OF UNUSUALLY LOW PRICES
- UNSURE? CONTACT US BEFORE YOU ORDER
OFFICIAL WEBSITE
Please purchase only from our official website
18650BatteryStore.com is the official website for our company. If a website looks similar to ours, uses our product images, copies our layout, or claims to sell the same batteries at unusually low prices, please proceed with extreme caution.
Lithium-ion batteries are technical products that require verified sourcing, proper storage, accurate grading, and safe handling. When batteries are purchased from an imitation or unauthorized website, there is no reliable way to confirm the authenticity, age, grade, storage history, cycle count, or safety condition of those cells.
WHAT YOU MAY RECEIVE
Batteries sold by imitation websites, if an order is delivered at all, may be used, counterfeit, Grade B, previously rejected, improperly stored, damaged, or otherwise unsafe. These products cannot be verified by our team and cannot be trusted for use in flashlights, battery packs, electronics, e-bikes, tools, solar projects, or any other application.
BEFORE YOU PAY
How to protect yourself
- CHECK THE WEB ADDRESS
Verify that you are shopping on 18650BatteryStore.com before entering payment information.
- WATCH FOR COPIES AND LOW PRICES
Be cautious of websites using copied images, copied descriptions, or pricing that appears too good to be true.
- LOOK FOR COMPANY DETAILS
Do not trust websites that cannot provide clear company information, support contact details, or proper battery safety documentation.
- WHEN IN DOUBT, ASK US
Contact our team before purchasing if you are unsure whether a website, product listing, quote, or offer is legitimate.
AUTHENTICITY
Our commitment to authentic batteries
At 18650BatteryStore.com, our reputation is built on authentic cells, fresh stock, technical accuracy, and reliable support. We understand that customers depend on us for safe, genuine lithium-ion batteries, LiFePO4 batteries, chargers, and battery supplies.
We take imitation websites seriously. Many customers have contacted us to report these copied websites, and we are actively pursuing the appropriate legal routes to protect our customers, our brand, and the integrity of the products we sell.
Thank you for your continued trust in 18650BatteryStore.com. We sincerely appreciate the customers who have taken the time to alert us, and we encourage anyone who sees a suspicious website copying our business to contact us directly.
CHECK OR REPORT A WEBSITE
Questions or concerns?
If you are unsure whether a website, advertisement, email, quote, invoice, or product listing is connected to 18650BatteryStore.com, please contact us before placing an order.
OFFICIAL CONTACT DETAILS
- CALL
- 1-800-547-3050
- TEXT
- 1-833-419-2192
- HOURS
- Monday to Friday, 9 AM to 5 PM Eastern
- OFFICIAL WEBSITE
- 18650BatteryStore.com
- LEGAL NAME
- Epoch Batteries LLC d/b/a 18650 Battery Store
OFFICIAL STORE
Shop with confidence
Protect yourself by purchasing directly from the official 18650BatteryStore.com website. Our team is here to help with product compatibility, technical questions, wholesale requests, and safe battery selection.